Privacy Policy for FindUrMeds

Last Updated: May 4, 2026

Thank you for visiting FindUrMeds ("we," "us," or "our"). This Privacy Policy outlines how we collect, use, and protect your personal and non-personal information when you use our website located at https://findurmeds.com (the "Website") and our related services.

By accessing or using the Website or our services, you agree to the terms of this Privacy Policy. If you do not agree with the practices described in this policy, please do not use the Website.

1. Information We Collect

1.1 Personal Data

We collect the following personal information from you:

Name: We collect your name to personalize your experience and communicate with you effectively.
Email: We collect your email address to send you important information regarding your medication searches, service updates, and communication.
Phone Number: We collect your phone number to contact you about medication search results and service updates, including via SMS/text messages and phone calls.
Payment Information: We collect payment details to process your orders securely. Payments are processed by trusted third-party payment processors (Stripe). We do not store your payment information on our servers.
Medication and Health Information: We collect information about medications you are searching for in order to locate pharmacies with available stock. This information is used solely for the purpose of providing our medication search service.

1.2 Non-Personal Data

We may use web cookies and similar technologies to collect non-personal information such as your IP address, browser type, device information, and browsing patterns. This information helps us to enhance your browsing experience, analyze trends, and improve our services.

2. Purpose of Data Collection

We collect and use your personal data for the following purposes:
- Processing medication search requests
- Notifying you when medications are found at pharmacies
- Sending service updates and confirmations via email and SMS/text message
- Providing customer support
- Improving our services

3. SMS/Text Messaging

By providing your phone number, you consent to receive SMS/text messages from FindUrMeds related to your medication search requests and service updates. Message frequency varies based on your search activity. Message and data rates may apply.

To opt out of SMS messages at any time, reply STOP to any message you receive from us. For help, reply HELP or contact us at sasha@findurmeds.com.

We do not send marketing or promotional text messages without your explicit consent. SMS messages are limited to service-related communications (e.g., medication found notifications, search status updates).

4. Provider Outreach Communications

FindUrMeds may contact healthcare providers (doctor offices, medical practices) via phone, SMS, or email to inform them about our free medication location service. Provider contact information is sourced from publicly available directories (NPI Registry, Google Maps, professional listings). Healthcare providers may opt out of communications at any time by replying STOP to any SMS, or by contacting us at sasha@findurmeds.com.

5. Data Sharing

We do not sell, trade, or rent your personal information to others. We may share your information with:
- Payment processors (Stripe) for order processing
- Pharmacy partners to fulfill medication search requests
- Service providers who assist in operating our website and services

6. Children's Privacy

FindUrMeds is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at the email address provided below.

7. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

8. Updates to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page, and we may notify you via email about significant changes.

9. Contact Information

If you have any questions, concerns, or requests related to this Privacy Policy, you can contact us at:

Email: sasha@findurmeds.com
Phone: (347) 801-2915

By using FindUrMeds, you consent to the terms of this Privacy Policy.